5/28/2023 0 Comments Hikvision darkfighter ipcamtalkThe Mainstream mode is the one that is recorded on the NVR and this mode provides the best quality of the image. Note: The Substream mode doesn’t get recorded, it’s just a second feed coming from the NVR (and the camera) that will lower bitrate and resolution which makes it easier for the phone to process it.īasically, it’s meant to be transmitted using less bandwidth. Lower the bitrate for all the cameras and check on the phone if the picture shows up. To fix this problem, access your NVR directly (or camera), go to Configuration > Video&Audio, and select the Video tab.Īs shown in the picture below, you can select the Substream mode and adjust to Resolution and the Bitrate. It struggles to open the live feed for all the cameras, hence one or more cameras show no picture. This is the case if you have a slow connection on the phone and, sometimes, in the camera’s location.īasically, the Hik-Connect app can’t show all the cameras because there’s not enough bandwidth. Sometimes the issue is caused because the substream bitrate is too high and the internet speed on the phone is not enough to show all the cameras. In this guide, we will discuss this issue and recommend a few suggestions on how to fix the Hik-Connect not showing all cameras on the smartphone.įix: Hik-connect not showing all cameras 1. The issue can be very frustrating and compromise the security of your CCTV system. The interesting thing is that the missing camera shows fine on the TV/monitor where the NVR is connected to, it doesn’t show only on the Hik-Connect app.Īdditionally, sometimes the camera that is not showing up on Hik-Connect may show up later on but another camera will be missing. This is a common issue on the Hikvision Hik-Connect app: one or a few of the cameras are missing or not showing up at all on the app.
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